Terms of Service

HERABİYO BIOTECHNOLOGY RESEARCH AND CONSULTING LTD. ŞTİ.

TERMS OF USE (EN) Last Update: 12 November 2025

1. PURPOSE AND SCOPE

These Terms of Use (“Terms”) govern the legal relationship between HERABİYO Biotechnology Research and Consulting Ltd. Şti. (“HERABİYO”, the “Company”) and any natural or legal person using the www.herabiyo.bio domain name and all related digital channels (the “Platform”) (the “User”) in relation to the products and services offered through the Platform. By continuing to access the Platform, you declare that you have read, understood and accepted the Terms in their entirety.

2. DESCRIPTION OF SERVICES

HERABİYO provides genetic analysis kits, laboratory reports, consultancy sessions, educational content and the software tools associated with these. All health-related content on the Platform is provided for information purposes only and does not constitute a medical diagnosis or treatment recommendation. The scope of the services is described in detail in the agreements shared at the time of order.

3. ACCOUNT CREATION AND USER OBLIGATIONS

3.1. You are responsible for the accuracy of the identity, contact and payment information you provide during registration. 3.2. You must not share your login details with third parties and must immediately notify info@herabiyo.bio if you become aware of any unauthorised access. 3.3. Any content you upload to the Platform must comply with the law, public morals and the rights of third parties. Submissions containing harmful code, spam, commercial advertising or copyright infringement may result in the closure of your account. 3.4. The Platform, in whole or in part, may not be copied, resold or subjected to reverse engineering for the purpose of developing a competing product without HERABİYO’s prior written consent.

4. FEES, PAYMENT AND INVOICING

4.1. Prices are in Turkish Lira and the information on whether VAT is included or excluded is stated in the product description. 4.2. Payments are processed through secure infrastructures; card data is not stored by HERABİYO. 4.3. If payment fails, access to the service may be suspended and legal proceedings may be initiated for outstanding receivables. 4.4. Once test kits have reached the laboratory, the right of withdrawal is subject to the exceptions set out in the applicable legislation. In case of product defects or delays attributable to HERABİYO, a refund or replacement will be provided within 14 days.

5. INTELLECTUAL PROPERTY

All software, designs, texts, reports, logos and educational materials on the Platform are subject to copyright and ownership rights belonging to HERABİYO or to third parties from whom licences have been obtained. Users may view the content for personal use only; they may not reproduce it, share it for commercial purposes or perform automatic data extraction (scraping).

6. PROCESSING OF PERSONAL DATA

All personal data collected is processed in accordance with the Law on the Protection of Personal Data (KVKK), the relevant secondary legislation and HERABİYO’s Personal Data Processing Policy. Your genetic data is stored based on your explicit consent; transfer and storage processes are explained in detail in separate documents. To exercise your rights, you may follow the application methods set out in the /kvkk section.

7. LIMITATIONS OF LIABILITY

Genetic reports provide probability-based assessments and do not constitute a definitive diagnosis. You must always make health-related decisions in consultation with authorised physicians. Every effort is made to ensure the uninterrupted operation of the Platform; however, HERABİYO cannot be held liable for problems arising from force majeure, infrastructure failures or third-party service providers. No compensation may be claimed for indirect damages; total liability is limited to the service fee paid by the relevant User.

8. ACCOUNT TERMINATION AND CHANGES

The User may request the closure of their account at any time. HERABİYO reserves the right to suspend or terminate an account in cases of breach of the Terms, suspicious transactions or payment problems. The Terms may be updated due to changes in legislation or in the scope of the services; the updated text enters into force upon publication.

9. APPLICABLE LAW

These Terms are governed by the laws of the Republic of Türkiye. In the event of a dispute, the Istanbul Anatolian Courts and Enforcement Offices shall have jurisdiction. The parties shall primarily seek amicable settlement and mediation methods.

10. CONTACT

HERABİYO Biotechnology Research and Consulting Ltd. Şti. Acıbadem Mehmet Ali Aydınlar University TEKMER, İçerenköy Mah. Kayışdağı Cad. No:32-36 Ataşehir/İstanbul E-mail: info@herabiyo.bio / doga@biocoms.net Phone: +90 (216) 000 00 00 By continuing to use the Platform, you are deemed to have accepted these Terms.

TERMS OF USE By visiting or using the website www.herabiyo.bio (the “Site”), you are deemed to have read, understood and agreed to be bound by the Terms of Use set out below. Please read this text carefully before continuing to use the Site.

1. Parties and Definitions

1.1. These Terms of Use (“Terms of Use” or the “Agreement”) are concluded between HERABİYO Biotechnology Research and Consulting Ltd. Şti. MERSIS No: 0461119123700001 Address: Acıbadem Mehmet Ali Aydınlar University TEKMER, İçerenköy Mah. Kayışdağı Cad. No:32–36 Ataşehir / İstanbul (“HERABİYO” or the “Company”) and the natural or legal person who visits the Site and/or benefits from the services offered through the Site (the “User”).

1.2. In this document: - Site: refers to the domain name www.herabiyo.bio and all subdomains linked to it, - User: refers to any natural or legal person who accesses or uses the Site in any way, - Visitor: refers to any person who browses the Site but does not create an account.

1.3. By using the Site, the User declares and undertakes that they are over 18 years of age and have the legal capacity to conclude a contract under the Turkish Code of Obligations. Minors may only use the Site through their parents/guardians.

2. Subject and Scope of the Agreement

2.1. The subject of these Terms of Use is to regulate the conditions for the use of the Site, the rights and obligations of the parties, and the basic rules regarding the use of the content and services offered through the Site.

2.2. By starting to use the Site, the User declares in advance that they have read, understood and accepted these Terms of Use, the Privacy Policy, the Personal Data Protection and Processing Policy, the Personal Data Retention and Destruction Policy, the Cookie Policy and other notices presented through the website.

2.3. Access to certain services or areas offered through the Site (for example consultancy, viewing test results, appointments, etc.) may be subject to additional agreements, information notices or explicit consent processes. In the event of any conflict between such special conditions and these Terms of Use, the special conditions specific to the relevant service shall prevail.

3. General Provisions Regarding Use of the Site

3.1. The User accepts that they will use the Site only for purposes that comply with the law, public morals and the principles of good faith and that they are personally responsible for all transactions they carry out on the Site.

3.2. The User accepts and undertakes that they will: - not use any content, information, visual material or data on the Site in a way that is false, misleading, offensive, defamatory, unlawful or infringing the rights of third parties, - not engage in any act that violates the Turkish Penal Code, Law No. 5651, Law No. 6698 on the Protection of Personal Data, Law No. 5846 on Intellectual and Artistic Works, Law No. 6563 on the Regulation of Electronic Commerce or any other applicable legislation, - avoid any software, code, malicious programme or technical intervention that could compromise the security, integrity or operation of the Site.

3.3. The User accepts that all information they transmit to the Site is accurate, up-to-date and complete and that they are solely responsible for any consequences arising from such information being untrue. The Company cannot be held liable for damages that may arise from the User’s failure to provide accurate and up-to-date information.

3.4. HERABİYO reserves the right to modify, suspend, restrict access to or terminate all or part of the Site and/or the services offered through the Site at any time and without giving any reason.

4. Account Creation and Security

4.1. If a User account is created on the Site or if the opportunity to create such an account is provided in the future, the User shall be solely responsible for the username, password and other information used to access their account.

4.2. The User accepts that they will use their account only personally, will not transfer or allow its use to third parties, and that they are responsible for any consequences arising from unauthorised use of their account.

4.3. If the User believes that their password has been obtained by unauthorised persons, they are obliged to change their password immediately and notify HERABİYO.

5. Information on Health and Genetic Data (No Medical Advice)

5.1. HERABİYO’s core field of activity is to develop personalised health solutions based on genetic and epigenetic data and to conduct scientific research and consultancy activities.

5.2. All information, explanations, reports, analyses, visuals and content on the Site are for general information and educational purposes only and in no way constitute, directly or indirectly, a medical diagnosis, treatment or a substitute for individual health decisions. The User accepts that they will not make any diagnosis, start a treatment, change or discontinue an existing treatment on the basis of the content on the Site.

5.3. The User is obliged to consult authorised physicians and healthcare institutions regarding any matter relating to their health status, genetic data or medical history. No content on the Site or any content provided by HERABİYO may be interpreted as establishing a physician–patient relationship.

5.4. The User is personally responsible for any direct or indirect damages that may arise from the use of the information and content on the Site or from decisions taken on the basis of such information; HERABİYO assumes no liability in this respect.

6. User’s Rights and Obligations

6.1. The User undertakes that they will: - use the Site and any content offered through the Site solely for personal and non-commercial purposes, unless otherwise agreed in a separate written contract, - not reproduce, distribute, publish, modify or transfer to third parties, whether for a fee or free of charge, any content on the Site, - not upload or transmit any virus, Trojan, malicious software or automatic access tools (bots, crawlers, etc.) to the Site, - not engage in any conduct that would prevent or hinder other users from benefiting from the Site.

6.2. The User accepts that the information and content they share on the Site will not infringe the intellectual property rights, personality rights, privacy rights or other rights of third parties and that they shall bear all legal and criminal liability in the event of a breach.

6.3. The User may exercise their rights under the Law on the Protection of Personal Data (KVKK) in accordance with the procedures set out in the relevant policies and information notices published by HERABİYO.

7. HERABİYO’s Rights and Obligations

7.1. HERABİYO takes reasonable technical and administrative measures to ensure the security of the Site and fulfils its obligations regarding the protection of personal data within the scope of the KVKK and secondary legislation.

7.2. HERABİYO endeavours to ensure the continuity of the Site; however, it does not guarantee that the services will be uninterrupted, error-free or always accessible.

7.3. HERABİYO may unilaterally change the scope and nature of the services offered to the User through the Site, update the Site or temporarily or permanently suspend it.

7.4. HERABİYO may share User information with the relevant authorities in cases where this is required by prevailing legislation or by decisions of competent authorities/courts.

8. Intellectual Property Rights

8.1. All written and visual content, designs, logos, trademarks, domain names, databases, software, codes, descriptions of genetic data analysis methods, report formats and similar elements on the Site belong to HERABİYO or are licensed to HERABİYO.

8.2. The User may not use, reproduce, modify, disseminate or create derivative works from any intellectual property belonging to HERABİYO without HERABİYO’s written consent.

8.3. The use of any content on the Site does not grant the User any ownership, licence or other right of disposition over such content.

9. Personal Data and Cookies

9.1. During the use of the Site, the User’s personal data is processed in accordance with the framework described in the Privacy Policy, the Personal Data Protection and Processing Policy, the Personal Data Retention and Destruction Policy, the Cookie Policy and the relevant information notices.

9.2. By using the Site, the User accepts that they have read and understood the provisions set out in these policies and consents to the processing of their personal data within the scope described therein.

9.3. Preferences regarding cookies can be managed via the User’s browser settings. The User acknowledges that some functions of the Site may not work properly if cookies are disabled.

10. Commercial Electronic Messages

10.1. Campaigns, announcements, information and similar commercial electronic messages regarding HERABİYO’s genetic analysis, biotechnology, research and consultancy services are sent to the User only on the basis of the User’s prior consent. The User may withdraw this consent at any time without any justification.

10.2. The User may update their preferences regarding commercial electronic messages via the rejection mechanisms in the messages, any communication settings that may be offered on the Site or by contacting HERABİYO directly.

11. Third-Party Sites and Links

11.1. The Site may contain links to third-party websites that are not operated by HERABİYO. These links are provided solely for convenience.

11.2. HERABİYO is not responsible for the content, security, data processing policies or services of third-party sites. The User visits such sites at their own risk.

12. Limitation of Liability

12.1. With regard to the use of the Site or the content and services offered through the Site, HERABİYO shall not be liable for any direct or indirect damages arising from: - interruptions, delays, errors, system failures, data loss or malicious attacks, - problems caused by the User’s device, hardware or software used to access the Site, - the User’s misinterpretation, incomplete interpretation or misuse of the content on the Site.

12.2. Even in cases where HERABİYO’s fault is clearly proven, liability shall in no event exceed the total amount paid by the User to HERABİYO in relation to the relevant transaction. In any case, claims for indirect damages, loss of profit, loss of reputation, etc. may not be brought against HERABİYO.

13. Force Majeure

13.1. Natural disasters, war, mobilisation, fire, flood, earthquake, epidemic disease, strike, lockout, failures in communication infrastructure, power cuts, decisions of governmental authorities, legal regulations and all other events beyond HERABİYO’s reasonable control are considered force majeure events.

13.2. In cases of force majeure, HERABİYO shall not be liable for failure to fulfil its obligations under these Terms of Use.

14. Amendments

14.1. HERABİYO reserves the right to update or amend these Terms of Use, the Privacy Policy, the Personal Data Protection and Processing Policy, the Personal Data Retention and Destruction Policy and the Cookie Policy at any time, unilaterally.

14.2. Amendments shall enter into force upon publication on the Site. The User’s continued use of the Site shall be deemed as acceptance of such amendments.

15. Governing Law and Jurisdiction

15.1. Turkish law shall apply to the implementation and interpretation of these Terms of Use.

15.2. The Istanbul (Anatolian) courts and enforcement offices shall have jurisdiction for the resolution of any disputes arising from these Terms of Use.

16. Entry into Force

16.1. These Terms of Use enter into force upon the User’s first visit to or use of the Site.

16.2. By using the Site, the User declares and undertakes that they have fully read and understood these Terms of Use and accept their provisions without any objection.